It’s Where All Customer Service Starts…
As A Locally Owned & Operated Family Business, You’ll NEVER Get The Run-a-Round.
At Hippo Roofing, You’ll Always Know EXACTLY What The Status Of Your Project Is.
Have you ever noticed how difficult it is to find a solution to a problem? Or worse, how some companies leave you in the dark worrying and stressing you out about your project? How easy would it be to alleviate your fears and concerns with a simple phone call? Why is it then that so many companies fail to do it?
At Hippo Roofing, We Firmly Believe That EFFECTIVE Communication Is Where All Customer Service Starts.
At Hippo Roofing, you’ll never have to worry or stress. You’ll always know EXACTLY what is going on with your project… at all times. When our roofing contractors call you and tell you we are going to be there at a certain time, then we’re going to be there. We won’t waste your time by making you sit around waiting for us to show up. We’re not the cable company. And when we say we are going to do something we do it. At Hippo Roofing, we say what we do, and we do what we say.
Now, we’re not saying that we’re perfect and that we don’t make mistakes. After all, we’re only human. But, because we are locally owned and operated, you’ll have direct access to the decision makers. No toll-free customer service line to an operations center located only who knows where. No run-a-rounds where the retailer tells you to call the installer, the installer tells you to call the manufacturer, and the manufacturer tells you to call the retailer. It’s insanity.
At Hippo Roofing, you get a local number, direct access to the owners when needed, and when you make that call, you’re going to get a solution to your problem…PERIOD.